Last updated: 19 July 2026

Introduction

This page ("Privacy Policy" or "Policy") sets out our policies and procedures for collecting, using and disclosing your information, and outlines the security measures we've put in place to protect the information you store using Leadwood Growth Ltd's ("Leadwood Growth", "we", "us", "our") services, including the services made available through this website and any other software or services we offer in connection with them (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information does Leadwood Growth collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, we require you to provide your personal contact information, such as your name, company name, address, phone number, and email address (your "Personal Contact Information"). When purchasing the Services, we also require you to provide financial and billing information, such as billing name and address, card details, and the number of employees within your organisation who will be using the Services ("Billing Information").

Data, Diagnostic & Login Information

Using our Services, you'll be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, and user email IDs (collectively, "Data"). This information is stored and maintained on our systems. If you run into technical errors while using the Services, we may request permission to obtain a crash report along with certain logging information documenting the error ("Diagnostic Information"), which may include your operating system version, hardware, browser version, and your email address, if provided. Certain login information may also be stored in a cookie on your device (not on our servers) to streamline the login process ("Login Information").

Analytics Information

As you navigate our website and use our Services, we may collect information through cookies and similar tools, such as browser type and language, your IP address, and pages viewed or links clicked ("Analytics Information").

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalised advertising via your browser or device settings, or by visiting www.aboutads.info.

Cookies

Our website uses cookies to operate correctly and to understand how visitors use it. Where required under UK law (the Privacy and Electronic Communications Regulations, "PECR"), we will ask for your consent before setting non-essential cookies via a cookie banner on the site. You can manage or withdraw your consent at any time through your browser settings or our cookie preference tool.

Geo-Location Information

We do not currently collect real-time geo-location information while you use the Services. If this changes in future, we will request your permission before collecting such information.

What do we do with the information we collect?

- Personal Contact Information – used primarily to administer our Services and provide updates or announcements. With your consent, we may also use this for marketing purposes.

- Billing Information – we do not store billing information on our own servers. Payments are processed by our payment provider(s) (e.g. Stripe, www.stripe.com), whose own privacy policy governs how they handle that data.

- Data, Diagnostic and Login Information – used solely to administer and improve our Services.

- Analytics Information – used, together with tools such as Google Analytics, to monitor and improve the Services, and to verify authorised use.

Sharing & Disclosure of Information

Third-Party Applications

We may allow you to link your Data to third-party sites such as Facebook or LinkedIn. This is entirely at your discretion, and we are not responsible for how those third-party sites use such links.

Marketing and Publicity

With your agreement, we may identify you as a customer and use your name and/or logo in our website and marketing materials. We will only do this with your consent, which you may withdraw at any time.

Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties.

### Service Providers and Business Partners

We use trusted third-party companies to help us provide, analyse and improve the Services (for example, hosting, database management, web analytics and payment processing). These providers may only access your information to perform these tasks on our behalf, under obligations at least as protective as this Policy.

International Data Transfers

Some of our service providers (including our website and CRM platform) may store or process data outside the UK, including in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an equivalent lawful transfer mechanism, in accordance with UK GDPR.

Legal Disclosures

We may disclose information where we believe in good faith it is necessary to: cooperate with investigations of fraud or illegal activity; comply with a court order, warrant or other lawful legal process; or protect the rights, property or safety of Leadwood Growth, our customers, or others.

Business Transfers

If Leadwood Growth is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any resulting change to how your information is used.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. If you wish to close your account or request that we stop using your information, contact us using the details below. While we aim to delete your data promptly, some information may remain in backup copies for a limited period.

Your Rights Under UK GDPR

Leadwood Growth Ltd is based in the United Kingdom and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you are located in the UK, EU, or European Economic Area, you have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate data

- Request erasure of your data

- Object to or restrict our processing of your data

- Request data portability

- Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below.

If you are unhappy with how we have handled your personal data, you also have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Helpline: 0303 123 1113

Changes to This Privacy Policy

If we make material changes to this Privacy Policy, we will notify you by email and/or by posting a notice on our website prior to the changes taking effect. We encourage you to review this Policy periodically.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at:

Leadwood Growth Ltd

Attn: Privacy Officer

[Business Address]

[City, County, Postcode]

Email: [email protected]