Busy all winter. Booked up in summer too.
When boilers break, customers ring until someone answers. We make sure every missed call gets a text in seconds, every boiler quote gets followed up, and every service customer comes back next year.
New enquiry
Quote sent
Booked
Job done
Paid
From a cold-morning call to next year's service
What happens behind the scenes while you're on the tools.
A no-heating call before you've left
You're on another breakdown and can't answer. The caller gets a text from your business number within seconds, with a question about the error code. Their reply is waiting when you finish.
The boiler quote that went quiet
You quoted a new combi last week. Follow-up texts go out on day 1, 3 and 7, and stop the moment the customer replies.
Fixed, invoiced and paid
Repair done. You send the invoice by text and the customer pays by card before you've left the drive.
Summer stays busy
Annual service reminders go out to last winter's customers automatically, so the quiet months fill up with booked work.
Five stages. One app on your phone.
Every enquiry moves through the same simple path, and the follow-up happens without you.
Answer first
Every missed call gets an instant text so the breakdown doesn't go to the next engineer.
Follow up
Boiler install quotes get polite chasers until the customer replies.
Book & get paid
Book the visit, then send the invoice by text and get paid by card on the spot.
Win reviews
Every happy customer is asked for a Google review, with replies drafted for you.
Bring them back
Annual service reminders keep your summer diary full.
Five plays that win more heating jobs
The exact things we set up for you, and why they work for heating engineers.
Answer first on cold mornings
When the heating's out, people ring down the list until someone picks up. An instant text back keeps them with you while you finish the job in front of you.
- Text back every missed call within seconds
- Ask for the error code and postcode straight away
- Reply properly from the app at your next break
Want enquiries answered and booked for you? Our Autopilot plan adds an AI assistant that replies 24/7.
Follow up every boiler quote
New boiler quotes are big decisions, and they're usually lost to silence. Automatic, polite chasers keep you in the running.
- Chase every open quote on day 1, 3 and 7
- Stop automatically the moment they reply
- Move them to Booked with one tap
Get paid before you leave
Send the invoice by text and the customer pays by card from their phone, with reminders if they forget.
- Send invoices by text from the van
- Take card payments without a card machine
- Automatic reminders on unpaid invoices
Turn every repair into a five-star review
Recent reviews win more calls from people searching for a heating engineer near them. Asking at the right moment is what gets them written.
- Ask for a review straight after payment
- Reply to every review with an AI-drafted message
- Keep unhappy feedback private so you can fix it
Fill the summer with services
Your winter customers are next summer's service bookings. Reminders go out on their own, so the quiet months stay busy.
- Annual service reminders
- Pre-winter check campaigns in early autumn
- One-click texts to quoted-not-booked customers
Everything in one place, for one monthly price.
Missed-call text-back, quote follow-up, Text-to-Pay, review requests and past-customer campaigns, set up for your heating business and looked after for you.
What's set up for your heating business
We build it, test it and hand it over in around 10 days.
Missed-call text-back
Every missed call gets an instant text from your business number.
Quote follow-up
Polite, automatic chasers on open quotes until the customer replies.
Text-to-Pay invoicing
Send an invoice by text and get paid by card from their phone.
Google review requests
Ask every happy customer, with AI-drafted replies to every review.
Past-customer campaigns
One-click texts to past customers, for example annual service reminders in summer.
One inbox and mobile app
Calls, texts, web chat and social messages in one place.
Questions from heating engineers
Straight answers. If yours isn't here, ask us on a call.
How do I keep up with breakdown calls in winter?
Every missed call gets an instant text from your business number, so the customer knows you've seen it. You reply properly from the app between jobs.
Will it look like it came from me?
Yes. Texts come from your business number and are written in your name, so customers just see a quick reply from you.
Do I keep my own phone number?
Yes. You keep your number exactly as it is. We set up simple call forwarding so any call you miss triggers an instant text back.
Do I need a new website?
No. The Contractors Growth Engine works with the website you already have. Choose the Growth System or Autopilot if you want a new site built and looked after for you.
Is there a contract?
No minimum contract and no setup fee. It's month to month, and you can cancel any time.
Same system, set up for other trades too
Plumbers
Leaks don't wait. Neither should your reply.
See a day with Leadwood →Electricians
Answer every call, even with your hands in a consumer unit.
See a day with Leadwood →Locksmiths
Locked-out customers call one number. Make it yours.
See a day with Leadwood →General Contractors
On site all day? Every new enquiry still gets a reply.
See a day with Leadwood →See it set up for a heating business
A 30-minute call. We'll show you the system working on a real phone, then you decide. No contract, no setup fee.
© 2026 Leadwood Growth Ltd. All rights reserved.Registered in England & Wales · Company No. 17359849