Solutions · Homes & Trades · Plumbers

Win the call-out before the next plumber picks up.

Burst pipes and blocked drains go to whoever replies first. We make sure every missed call gets a text in seconds, every quote gets chased and every finished job turns into a Google review, while you stay under the sink.

No contractNo setup feeLive in around 10 days
Rapid Flow Plumbing · JobsExample

New enquiry

Sarah K.Leak under sink
Tom R.Blocked drain

Quote sent

Priya S.Bathroom refit

Booked

Mark D.Tap replacement · Tue 9am

Job done

Helen W.Burst pipe repair

Paid

James P.Radiator valve
Missed call · text sent automatically
Sorry we missed your call! It's Rapid Flow Plumbing. What's the problem and what's your postcode?
Water leaking under the kitchen sink, SW8. Can someone come today?
A day with Leadwood Growth

From the first leak call to a five-star review

What happens behind the scenes while you're on the tools.

7:40am

A leak call comes in while you're on a job

You're under a sink and can't answer. Within seconds the caller gets a text from your business number asking what's wrong and where they are. They reply with a photo, and it's in your inbox when you surface.

10:15am

The bathroom quote that went quiet

You priced a bathroom refit last week and heard nothing. Follow-up texts go out on day 1, 3 and 7, and stop as soon as the customer replies.

2:30pm

Job done, paid before you leave

You finish the repair and send the invoice by text. The customer pays by card on their phone before you've packed the van.

6:00pm

A review lands while you're at dinner

A friendly review request went out after payment. A five-star review comes in, and a reply is already drafted for you.

The system

Five stages. One app on your phone.

Every enquiry moves through the same simple path, and the follow-up happens without you.

1
Capture

Answer first

Every missed call gets an instant text so the job doesn't go to the next plumber on Google.

2
Nurture

Follow up

Open quotes get polite chasers on day 1, 3 and 7 until the customer replies.

3
Close

Book & get paid

Book the visit, then send the invoice by text and get paid by card on the spot.

4
Reputation

Win reviews

Every happy customer is asked for a Google review, with replies drafted for you.

5
Repeat

Bring them back

Service reminders and seasonal texts bring past customers back.

The plumbers growth playbook

Five plays that win more plumbing jobs

The exact things we set up for you, and why they work for plumbers.

01

Answer first, even under a sink

For a leak or a blocked drain, the customer rings the first plumber they find and books whoever answers. An instant text back keeps them talking to you while you finish the job in front of you.

Steal these plays
  • Text back every missed call within seconds
  • Ask for the postcode and a photo straight away
  • Reply properly from the app at your next break

Want enquiries answered and booked for you? Our Autopilot plan adds an AI assistant that replies 24/7.

Inbox · Rapid Flow PlumbingExample
8:04am · Missed call from Sarah K.
Sorry we missed your call! It's Rapid Flow Plumbing. What's the problem and what's your postcode?
Pipe's dripping under the kitchen sink. SW8 2AB
Thanks Sarah. Turn the stopcock off if you can. I'll call you back in 10 minutes to book you in.
02

Follow up every bathroom and boiler quote

Bigger jobs are usually lost to silence, not price. Automatic, polite chasers keep your quote in front of the customer without you having to remember.

Steal these plays
  • Chase every open quote on day 1, 3 and 7
  • Stop automatically the moment they reply
  • Move them to Booked with one tap
Quote follow-up · Priya S.Example
Day 1
Hi Priya, just checking you got the bathroom quote. Any questions?
Day 3
Happy to talk through options or timings if that helps.
Day 7
Shall I pencil in a start date for you?
Customer replied · follow-ups stopped
03

Get paid before you leave the driveway

No more chasing invoices at night. Send the invoice by text and the customer pays by card from their phone, with reminders if they forget.

Steal these plays
  • Send invoices by text from the van
  • Take card payments without a card machine
  • Automatic reminders on unpaid invoices
Invoice · Helen W.Example
Burst pipe repair£145.00
Parts£38.00
VAT£36.60
Total£219.60
Pay by cardSent by text · paid same day
04

Turn every repair into a five-star review

More recent reviews means more calls from people searching for a plumber near them. Asking at the right moment is what gets reviews written.

Steal these plays
  • Ask for a review straight after payment
  • Reply to every review with an AI-drafted message
  • Keep unhappy feedback private so you can fix it
Google reviewsExample
★★★★★
“Came out the same morning and sorted the leak in under an hour. Tidy and friendly.” · Helen W.
AI-drafted reply · ready to postThanks Helen! Glad we could get it fixed quickly. Give us a shout any time.
05

Stay top of mind before winter

Past customers already trust you. A quick text before winter, or when a service is due, fills the quiet weeks with work from people who already know you.

Steal these plays
  • Pre-winter checks for last year's customers
  • Reminders when a service is due
  • One-click campaigns to quoted-not-booked customers
Past customers · CampaignsExample
Boiler service due this month48
Quoted, not booked17
Customers from last winter126

Everything in one place, for one monthly price.

Missed-call text-back, quote follow-up, Text-to-Pay, review requests and past-customer campaigns, set up for your plumbing business and looked after for you.

No contractNo setup feeKeep your own numberLive in around 10 days
What's included

What's set up for your plumbing business

We build it, test it and hand it over in around 10 days.

Missed-call text-back

Every missed call gets an instant text from your business number.

Quote follow-up

Polite, automatic chasers on open quotes until the customer replies.

Text-to-Pay invoicing

Send an invoice by text and get paid by card from their phone.

Google review requests

Ask every happy customer, with AI-drafted replies to every review.

Past-customer campaigns

One-click texts to past customers, for example a pre-winter check before the cold snap.

One inbox and mobile app

Calls, texts, web chat and social messages in one place.

FAQ

Questions from plumbers

Straight answers. If yours isn't here, ask us on a call.

How do I keep up with leak calls when I'm on a job?

Every missed call gets an instant text from your business number, so the customer knows you've seen it. You reply properly from the app when your hands are free.

Will it look like it came from me?

Yes. Texts come from your business number and are written in your name, so customers just see a quick reply from you.

Do I keep my own phone number?

Yes. You keep your number exactly as it is. We set up simple call forwarding so any call you miss triggers an instant text back.

Do I need a new website?

No. The Contractors Growth Engine works with the website you already have. Choose the Growth System or Autopilot if you want a new site built and looked after for you.

Is there a contract?

No minimum contract and no setup fee. It's month to month, and you can cancel any time.

Built for your trade

Same system, set up for other trades too

See it set up for a plumbing business

A 30-minute call. We'll show you the system working on a real phone, then you decide. No contract, no setup fee.

Leadwood Growth© 2026 Leadwood Growth Ltd. All rights reserved.
Registered in England & Wales · Company No. 17359849
Leadwood Growth logo

© 2026 Leadwood Growth Ltd. All rights reserved.
Registered in England & Wales · Company No. 17359849