Locked-out customers call one number. Make it yours.
Someone stuck outside will book the first locksmith who replies. We make sure every missed call gets a text in seconds, every lock-change quote gets followed up, and every job turns into a Google review.
New enquiry
Quote sent
Booked
Job done
Paid
From a late-night lockout to a five-star review
What happens behind the scenes while you're on the tools.
A lockout call while you're on another job
You're mid-job and can't pick up. The caller gets a text from your business number within seconds. They reply with their postcode, and you call back with an arrival time.
The lock upgrade quote that went quiet
You quoted three insurance-approved locks. Follow-up texts go out on day 1, 3 and 7, and stop as soon as the customer replies.
Fitted, invoiced, paid
Job done. You send the invoice by text and the customer pays by card on their phone.
A five-star review lands
The review request went out after payment, and a reply is drafted for you as soon as the review comes in.
Five stages. One app on your phone.
Every call-out moves through the same simple path, and the follow-up happens without you.
Answer first
Every missed call gets an instant text so the lockout doesn't go to the next locksmith.
Follow up
Lock upgrade quotes get polite chasers until the customer replies.
Book & get paid
Confirm the job, then send the invoice by text and get paid by card on the spot.
Win reviews
Every happy customer is asked for a Google review, with replies drafted for you.
Bring them back
Security upgrade campaigns bring past customers back.
Five plays that win more locksmith jobs
The exact things we set up for you, and why they work for locksmiths.
Answer first, day or night
A locked-out customer books whoever replies first. An instant text back tells them you've got it, even when you're on another job.
- Text back every missed call within seconds
- Ask for the postcode and the problem straight away
- Call back with an arrival time from the app
Want enquiries answered and booked for you? Our Autopilot plan adds an AI assistant that replies 24/7.
Follow up every upgrade quote
Lock upgrades and security work are easy to put off. Polite, automatic chasers keep your quote in front of the customer.
- Chase every open quote on day 1, 3 and 7
- Stop automatically the moment they reply
- Move them to Booked with one tap
Get paid on the doorstep
Send the invoice by text and the customer pays by card from their phone. No cash, no chasing.
- Send invoices by text on the spot
- Take card payments without a card machine
- Automatic reminders on unpaid invoices
Build trust with five-star reviews
People choosing a locksmith look closely at reviews. Asking every happy customer builds the trust that wins the next call.
- Ask for a review straight after payment
- Reply to every review with an AI-drafted message
- Keep unhappy feedback private so you can fix it
Stay top of mind for security work
Past customers, landlords and letting agents need you again. A timely text brings that work straight back to you.
- Security upgrade campaigns to past customers
- Landlord and letting agent reminders
- One-click texts to quoted-not-booked customers
Everything in one place, for one monthly price.
Missed-call text-back, quote follow-up, Text-to-Pay, review requests and past-customer campaigns, set up for your locksmith business and looked after for you.
What's set up for your locksmith business
We build it, test it and hand it over in around 10 days.
Missed-call text-back
Every missed call gets an instant text from your business number.
Quote follow-up
Polite, automatic chasers on open quotes until the customer replies.
Text-to-Pay invoicing
Send an invoice by text and get paid by card from their phone.
Google review requests
Ask every happy customer, with AI-drafted replies to every review.
Past-customer campaigns
One-click texts to past customers, for example security upgrade offers for landlords.
One inbox and mobile app
Calls, texts, web chat and social messages in one place.
Questions from locksmiths
Straight answers. If yours isn't here, ask us on a call.
How do I keep up with lockout calls when I'm already on a job?
Every missed call gets an instant text from your business number, so the customer knows you've seen it. You call back with an arrival time from the app.
Will it look like it came from me?
Yes. Texts come from your business number and are written in your name, so customers just see a quick reply from you.
Do I keep my own phone number?
Yes. You keep your number exactly as it is. We set up simple call forwarding so any call you miss triggers an instant text back.
Do I need a new website?
No. The Contractors Growth Engine works with the website you already have. Choose the Growth System or Autopilot if you want a new site built and looked after for you.
Is there a contract?
No minimum contract and no setup fee. It's month to month, and you can cancel any time.
Same system, set up for other trades too
Plumbers
Leaks don't wait. Neither should your reply.
See a day with Leadwood →Electricians
Answer every call, even with your hands in a consumer unit.
See a day with Leadwood →Heating Engineers
Busy all winter, booked up in summer too.
See a day with Leadwood →General Contractors
On site all day? Every new enquiry still gets a reply.
See a day with Leadwood →See it set up for a locksmith business
A 30-minute call. We'll show you the system working on a real phone, then you decide. No contract, no setup fee.
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